Our service department guarantees a fast and professional handling of your queries and requests

Contact

Tel. +49 6171 9758 99
Email: service@tec5.com

Our services at a glance

  • Repair of all tec5 products (at tec5 and at customer site)
  • Inspection and error diagnosis via remote access (using TeamViewer)
  • Periodical maintenance of your spectrometer system (service contracts)
  • Sales of spare parts
  • Delivery and installation of equipment including operators training
  • Individualized customer training
  • Feasibility studies and application support
  • Renting of instruments for test measurements
  • Provision of replacement units e.g. during repairs

 

For returning items, please proceed according to the following steps of our RMA procedure:

 RMA procedure

For quick access via TeamViewer click here:

 tec5 TeamViewer Quick Support Connection

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