Our service department guarantees a fast and professional handling of your queries and requests
Contact
Tel. +49 6171 9758 99
Email: service@tec5.com
Our services at a glance
- Repair of all tec5 products (at tec5 and at customer site)
- Inspection and error diagnosis via remote access (using TeamViewer)
- Periodical maintenance of your spectrometer system (service contracts)
- Sales of spare parts
- Delivery and installation of equipment including operators training
- Individualized customer training
- Feasibility studies and application support
- Renting of instruments for test measurements
- Provision of replacement units e.g. during repairs
For returning items, please proceed according to the following steps of our RMA procedure:
For quick access via TeamViewer click here: